In case of an emergency, please call 604.940.7245 or toll free 1-800-341-7245
For information about rates and our service please call us at our Toll-Free phone number 1-800-341-7245 or click Contact to send us an email.
For inquiries regarding booking status, trailer inventory, Class 1 DG shipment arrangements, over-width/over-size loads, please contact one of the departing traffic offices listed below.
Potential suppliers please visit https://supplier.seaspan.com
For all other inquiries, please direct your communication to the following resources:
Traffic Offices
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Seaspan Ferries – Delta
7700 Hopcott Road
Delta , BC, V4G 1B6
TEL: 604.940.7245
TOLL-FREE: 800.341.7245
FAX: 604.940.7242
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Seaspan Ferries – Duke Point
2-850 Jackson Road
Nanaimo, BC, TEL: 250.722.3070
FAX: 250.722.3074
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Seaspan Ferries – Swartz Bay
2208 Dolphin Road
Swartz Bay, BC, TEL: 250.656.3122
FAX: 250.656.1833
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Seaspan Ferries – Surrey
10601 Timberland Road
Surrey, BC, V3V 3T3
TEL: 604.583.8338
FAX: 604.583.8098
Customer Service Supervisors
Contact »
- TOPS Notifications
- Reservations
- Traffic Office Issues
- Provide Feedback
- Vessel Schedule Distribution
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Brian Campbell
Duke PointTEL: 250.722-6858 -
Grant Goodall
Lower MainlandTEL: 604.940.7229 -
Peter King
Swartz BayTEL: 250.656.3122
Commercial Managers
Contact »
- Damage Claims
- Account Management
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Rocky Minhas
Assistant Commercial ManagerTEL: 604.940.7603 -
Doug Jesson
Lower MainlandTEL: 604.940.7232 -
David Makay
Vancouver IslandTEL: 250.722.6852
Other Contacts
Contact »
- Customer Account Coordinator
- TOPS Training/Set-up
- Billing Inquiries
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Carrie Ghirardello
Customer Account CoordinatorCELL: 604.940.7238 -
Harly Penner
Superintendent, Maintenance & EngineeringTEL: 604.940.7602 -
Doug Shur
Safety OfficerTEL: 604.940.7249 -
Phil Loewen
Superintendant, Maintenance & EngineeringTEL: 604.940.7230 -
James Earles
Manager, Vessel OperationsTEL: 604.940.7601 -
Steve Roth
President, Seaspan Ferries TEL: 604.940.7227