Seaspan Ferries Contacts

In case of an emergency, please call 604.940.7245 or toll free 1-800-341-7245

For information about rates and our service please call us at our Toll-Free phone number 1-800-341-7245 or click Contact to send us an email.

For inquiries regarding booking status, trailer inventory, Class 1 DG shipment arrangements, over-width/over-size loads, please contact one of the departing traffic offices listed below.

Potential suppliers please visit https://supplier.seaspan.com

For all other inquiries, please direct your communication to the following resources:

Traffic Offices

  • Seaspan Ferries – Delta

    7700 Hopcott Road
    Delta , BC, V4G 1B6
    TEL: 604.940.7245
    TOLL-FREE: 800.341.7245
    FAX: 604.940.7242

  • Seaspan Ferries – Duke Point

    2-850 Jackson Road
    Nanaimo, BC, TEL: 250.722.3070
    FAX: 250.722.3074

  • Seaspan Ferries – Swartz Bay

    2208 Dolphin Road
    Swartz Bay, BC, TEL: 250.656.3122
    FAX: 250.656.1833

  • Seaspan Ferries – Surrey

    10601 Timberland Road
    Surrey, BC, V3V 3T3
    TEL: 604.583.8338
    FAX: 604.583.8098

Customer Service Supervisors

Contact »

  • TOPS Notifications
  • Reservations
  • Traffic Office Issues
  • Provide Feedback
  • Vessel Schedule Distribution

Commercial Managers

Contact »

  • Damage Claims
  • Account Management

Other Contacts

Contact »

  • Customer Account Coordinator
    • TOPS Training/Set-up
    • Billing Inquiries
  • Carrie Ghirardello

    Customer Account CoordinatorCELL: 604.940.7238
  • Harly Penner

    Superintendent, Maintenance & EngineeringTEL: 604.940.7602
  • Doug Shur

    Safety OfficerTEL: 604.940.7249
  • Phil Loewen

    Superintendant, Maintenance & EngineeringTEL: 604.940.7230
  • James Earles

    Manager, Vessel OperationsTEL: 604.940.7601
  • Steve Roth

    President, Seaspan Ferries TEL: 604.940.7227